For the benefit of both your organization and your event, please familiarize yourself
with the following TheatreWorld Backdrops rental information. Doing so will ensure
the most successful rental experience for you by ensuring that you not only enjoy
the finest quality backdrops available, but also that you do so in the most cost-effective
If you have already reserved your backdrop(s) or drapery product(s) for your event,
the following was provided and agreed to by you when you placed your order. If you
have not placed your order, please review below and have the information available.
WITHOUT RECEIVING ALL OF THE FOLLOWING INFORMATION FROM YOU, WE CANNOT PROCESS YOUR
RENTAL AGREEMENT. An
authorized representative from your organization must read, agree to, and execute
the standard TheatreWorld Backdrops rental agreement and submit it electronically
to our administrative team. Please call (888.TWB.DROPS) for assistance. To view
a .pdf sample of our standard rental agreement, click here.
RENTAL PAYMENT. In order
to confirm your reservation, we require a non-refundable $100.00 deposit per item
and executed rental agreement. We accept reservations up to 18 months in advance
of shipment. For reservations 0-5 months in advance of shipment, payment and executed
agreement is needed with the order. Schools may use a Purchase Order and executed
agreement in lieu of a deposit. For orders 6-18 months in advance of shipment, a
non-refundable $100 deposit, per backdrop, and executed rental agreement is required.
We accept all payments by E-check, debit card, or credit card: VISA, MASTERCARD,
AMERICAN EXPRESS, DISCOVER, or PAY PAL. If your organization requires the use of
Purchase Orders, please call us.
RENTAL SHIPMENT. TheatreWorld
will ship all items via UPS or FedEx ground, unless otherwise specified by The Customer
or during the Holidays. TheatreWorld's Round Trip shipping charges include: product
shipping to The Customer and The Customer returning the Product to TheatreWorld
via UPS or FedEx ground using TheatreWorld provided labeling; insurance covers the
Product replacement or repair only should the Product be damaged or destroyed by
UPS or FedEx. Special Processing (Customer's Shipper) - TheatreWorld will ship to
The Customer with UPS or Federal Express provided that The Customer has an existing
account with the carrier and provides Product damage insurance. The Customer agrees
to provide TheatreWorld with the name and phone number of the person or shipping
agent who will receive your order and the exact address where the order will be
accepted. The Customer is also responsible for returning the Product back to TheatreWorld
by The Customer’s Contract Return Date. All return shipments must be returned to
TheatreWorld Backdrops, 110 Dunbar Avenue S., Suites A & B, Oldsmar, Florida 34677.
RENTAL LATE RETURNS. If The Customer returns the Product to TheatreWorld after the
Return Date specified on the order, The Customer agrees to pay TheatreWorld a late
fee of One Hundred Dollars ($100.00) per day, per item, until the Product is received
RENTAL CANCELLATION. The Customer agrees and understands that the $100.00 Reservation
Fee per item used to confirm The Customer’s Product order(s) is non-refundable.
For any order that is cancelled two (2) business days or less prior to the Scheduled
Date of Shipment, The Customer acknowledges and agrees that the full Rental Fee
will be forfeited. Should The Customer cancel an order not less than two
(2) days prior to Scheduled Date of Shipment, a refund will be applied to the credit
card that was originally provided minus the non-refundable Reservation Fee per item.
If payment was made other than using a credit card, a refund will be issued as outlined
above using a TheatreWorld company check and mailed to The Customer.
RENTAL LATE RETURNS.
TheatreWorld’s product rentals are in high demand. We have promised other customers
these same items for their special event and it is therefore extremely important
that the products be returned as stated in the Rental Agreement. PLEASE NOTE: If
for any reason the product(s) are not received as agreed to in the Rental Agreement,
you will be invoiced $100.00 per day for each item for each day late until item(s)
are received in our warehouse. In addition, any freight upgrades necessary to expedite
the item(s) to the next rental customer will be charged to your account.
TheatreWorld understands that sometimes plans may change and we want to be as flexible
as possible. A reservation may be cancelled up to 10 days prior to the scheduled
shipment date without any additional charge. However the $100.00 prepayment per
item used to confirm your reservation is non-refundable. For any order that is cancelled
two business days or less from the scheduled ship date, you will be billed for the
entire rental amount.
TheatreWorld Backdrops is very proud of not only the quality of our backdrop and
drapery designs, but also the handling care and maintenance that goes into every
drop, every rental, every time. After each rental return, our backdrops are carefully
inspected to assign a Backdrop Condition Status between 1 and 5 and to assess when
repairs may be needed. This Backdrop Condition Status is very important as it accurately
depicts to you, our Customer, the quality of the backdrop or drapery product you
are considering renting. See grading system detail.
5. Backdrop is new or
in like-new condition. Drop has either not yet been rented or rented only a few
times. Drop has never been in need of repairs. Drop is useable for all venues.
4. Backdrop is in newer
condition. Item has been rented and returned with slight wear. May include minor
cracking of the paint areas or has minor fade to digitally-printed areas. Drop is
useable for all venues.
3. . Backdrop that has
been rented and returned with standard wear associated with medium cracking of the
paint or some fading to digitally-printed areas throughout the backdrop. Useable
for most venues. Can be improved with proper lighting.
2. Backdrop that has
been rented multiple times and returned with standard wear associated with medium
cracking of the paint throughout along with some heavy cracking in dark areas. Will
have some fading to digitally-printed areas. Useable for some venues. Can be improved
with proper lighting. Backdrops with this rating no longer meet TheatreWorld’s quality
standards and have been removed from rental inventory. Available for discount purchase.
1. Backdrop that has
been rented multiple times and returned with heavy wear associated with heavy cracking
of the paint throughout. Contains fading in the design. Useable for some venues.
Can be improved with proper lighting. Backdrops with this rating have been removed
from rental inventory. Available for discount purchase.
TheatreWorld offers its customers a detailed document regarding proper backdrop handling,
unpacking, hanging, re-packing,etc.,not only to ensure that the backdrop is displayed
in its optimal condition for your event, but also to avoid accidentally damaging
the drop and incurring additional fees.Return shipping labels are also included
in your package to simplify event logistics.
While each backdrop is shipped to you with a hard copy inside the package, you may
download a copy of the TheatreWorld Backdrop Care and Maintenance document
Who is TheatreWorld Backdrops and why should I consider them?
TheatreWorld Backdrops was created as an extension of Salerno Entertainment Group,
Inc. to not only assist with our in-house and touring productions, but more globally,
to help simplify the inherent challenges, costs, schedules, and production elements
present in all staged and/or live events. TheatreWorld Backdrops’ staff, associates,
and artists have decades of experience in the professional live theatre, entertainment,
and event arenas. Our team includes planners, producers, directors, scenic artists,
entertainers, technical teams, and the like. Supporting our Florida-based staff,
is a world-wide group of associates including some of the best artists, computer
graphics, and illustrators available today. Our goal is to build ongoing relationships
with our customers and provide them with the finest quality backdrop/graphic designs
in the most cost-effective fashion for all of their productions.
Why should I consider using a backdrop for my event?
A backdrop can be the final element to bring your event to life in the grandest
way possible, to enhance event décor, drive home your event theme and provide a
visual impact statement making your event truly unforgettable. Backdrops can also
replace the need and expense of multiple set pieces and props since they enhance
your event or theme on a grand scale.
What types of backdrops does TheatreWorld offer?
TheatreWorld offers a broad spectrum of backdrops designed to accommodate diverse
high quality productions: theatres, schools, corporate event planners, cruise ship
entertainment directors, and the like. We feature a rapidly growing selection of
drapery products that have been directly inspired not only by Broadway, National
Tour, and London West End productions but also by a wide variety of popular, world-class
entertainment venues such as Las Vegas, Branson, etc. While our primary products
are full backdrops, we also offer a growing selection of theatrical headers and
What are your rental rates?
TheatreWorld’s rental rates vary based on the size of the rented product. While
we do carry a number of specialty items with varying costs, our standard backdrop
products come in three (3) primary sizes that range from 25’ wide x 15’ high, 40’
wide x 18’ high, to 48' wide x 20' high. Weekly rental prices range from $210.00
What is your standard rental week?
TheatreWorld is intimately familiar with the constraints and pressures of the industry
and therefore guarantees that you will receive your backdrop(s) no later than Monday
of your tech week/first performance week. You would then be responsible to ship
the backdrop back to us the Monday post your event. In short, a rental week is Monday
to Sunday. That said, as we understand the need to receive backdrops on time, we
always prefer to ship your backdrop early whenever possible. Of course, you would
never be charged any additional fees for receiving your backdrop early.
Should I rent or purchase a backdrop?
The length of your event, your available budget, and the number of times you plan
on using the backdrop in the future all factor into the decision as to whether to
rent or purchase. As we are primarily interested in building ongoing relationships
with our customers, one of our backdrop specialists would be more than happy to
help you determine the best possible option based on your current and future needs.
How are your backdrops painted?
Depending on the style of the particular drop in question, backdrops are either
fully hand painted or painted using a combination of hand painted and airbrush technique.
Do you have backdrops that are printed digitally?
We do not offer digitally printed backdrops any longer as part of our rental inventories.
Do your backdrops come in a variety of sizes?
Yes. We can create a backdrop of any size to your exact specifications on a custom
order up to 60' wide x 25' high. However, our standard backdrop sizes are: 25’ wide
x 15’ high, 40’ wide x 18’ high, and 48' wide x 20' high. We also offer a selection
of border packages including: Legs at 10' wide x 20' high and Headers/Teasers at
6' high x 40' wide.
Can a backdrop only be used at the exact size of the drop?
Not at all. Every backdrop and drapery item that TheatreWorld either rents or sells
are soft goods. The material can be folded or rolled from the sides or bottom to
fit the exact size of your venue provided you have selected a product that is larger
than your space.
What kind of material are your backdrops made out of?
All of TheatreWorld’s hand painted or airbrushed backdrops are made out of a medium-weight
muslin (cotton) material.
Our group uses projection equipment in lieu of backdrops. Do
you have projection products available?
No. TheatreWorld Backdrops no longer offers our backdrops in digital form for projections.
Are your products flame retardant/resistant?
Yes, all backdrops and drapery that TheatreWorld rents and/or makes available for
purchase are flame retardant. As opposed to the more traditional practice of spraying
a solution on the back of a finished backdrop, in order to achieve the highest levels
of flame retardation and resistance, TheatreWorld’s team fully submerges and impregnates
all raw muslin backdrop materials in Shield Flame Retardant. All treated fabrics
used for TheatreWorld Backdrops have passed NFA 701 tests successfully. The treated
fabrics also satisfy BS 5867 Part 2, Type B performance levels successfully undergoing
BS 5651 and BS 5438 Test 2. It is also certified that Shield Flame Retardant is
a special chemical formulation manufactured by M/S Fiber Shield Industries, Inc.
in the USA to provide all kinds of fabric with flame retardant treatment. Shield
Flame Retardant holds certification from the State Fire Marshall, California (#C-17400)
and the City of New York (#141-89-SM).